At DigitalLicense.net, we believe exceptional customer support is at the heart of every great digital-commerce experience. Whether you have questions about a product, need assistance with a subscription, or want help with an order, our team is here to provide clear, fast, and friendly support.
Our goal is simple: make sure every customer feels informed, supported, and fully satisfied with their experience.
Below, you’ll find all the ways you can reach us — choose whichever is most convenient for you.
Customer Support Team
📩 General Support
For all inquiries related to purchases, product information, account access, delivery, or troubleshooting.
Email: support@digitallicense.net
Response Time: Within 24 hours (often much sooner)
Availability: Monday–Friday, 9 AM – 6 PM EST
Our support specialists handle everything from activation help to product clarifications. No question is too small — if you need guidance, we’re here.
Sales & Product Consultation
Looking for advice on the right license or subscription for your needs? Interested in bulk orders or business services?
Email: sales@digitallicense.net
Phone: +1 (212) 555-0198
Availability: Monday–Friday, 10 AM – 5 PM EST
Our sales team can help you navigate product options, compare subscription tiers, and receive personalized recommendations.
Technical Assistance
Having trouble activating a subscription, logging into an account, or receiving your digital product?
Email: tech@digitallicense.net
Escalation Support: If your issue requires urgent attention, the technical team can step in to provide advanced support and direct troubleshooting.
We aim to resolve most technical issues within a single support interaction.
Order Status & License Delivery Issues
If you’ve placed an order and didn’t receive your license or login credentials, or if you’re unsure about your order status:
Email: orders@digitallicense.net
Please include:
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Your order number
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Name and email used at checkout
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The product you purchased
This helps us resolve your concern as quickly as possible.
Billing, Payments & Refund Requests
For payment confirmation questions, billing discrepancies, or refund policy inquiries:
Email: billing@digitallicense.net
Processing Time for Billing Queries: 24–48 hours
Our billing department ensures your transactions are handled safely, securely, and transparently.
Business Partnerships & Supplier Relations
If you’re a distributor, software provider, or service platform interested in collaboration:
Email: partners@digitallicense.net
Availability: Monday–Friday, 9 AM – 4 PM EST
We’re always open to exploring mutually beneficial partnerships to expand our product offerings responsibly.
Head Office
DigitalLicense.net HQ
123 Hudson Street, 6th Floor
New York, NY 10013
United States
Visitors are welcome by appointment only, as our facility is optimized for digital operations and licensing management.
Phone Support
Customer Line: +1 (212) 555-0198
Hours: Monday–Friday, 9 AM – 6 PM EST
If our agents are assisting other customers, please leave a voicemail with your name, number, and inquiry. You will receive a callback within the same business day.
Live Chat (Coming Soon)
We are in the process of launching a real-time live chat system on our website. This feature will allow customers to receive instant help from our support team directly through the DigitalLicense.net interface.
Stay tuned for updates on this exciting addition!
Social Channels
Stay connected and reach out through our growing community platforms:
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Facebook: facebook.com/digitallicense.net
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Twitter/X: @DigitalLicenseNet
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LinkedIn: linkedin.com/company/digitallicense
You can message us on these platforms for quick, non-critical inquiries.
Support Guarantee
When you contact DigitalLicense.net, you can expect:
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Clear and helpful responses
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Friendly customer service
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Fast resolution for urgent issues
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Transparent, step-by-step guidance
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A customer-first approach at all times
We value your trust, and every member of our team is dedicated to delivering a reliable and worry-free experience.
Need Help Right Now?
If your question is urgent, we recommend:
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Emailing support@digitallicense.net with “URGENT” in the subject line
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Calling our customer support line during business hours
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Checking your Order History in your account for delivery updates
We understand that digital products need to work immediately, and we take that responsibility seriously.
We’re Here for You
Whether you’re a new visitor exploring our catalog or a long-time customer needing assistance, the DigitalLicense.net team is committed to helping you at every step.
Thank you for choosing us as your trusted provider for digital subscriptions and licenses.
We look forward to assisting you.